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My.JournalStar.com Support Center - Get Answers Fast
Posted by: Journal Star on July 20, 2009 at 11:53AM CST

my.journalstar.com Support Center - Get Answers Fast

What is my.journalstar.com?
my.journalstar.com is a civic social network for people, groups and businesses located in the Lincoln area.

OK, but what does that mean?
We’re aiming to foster a local community dedicated to discussion and expression. At our sister site journalstar.com, we cover events that our reporters and editors dig up. This site is dedicated to the stories and thoughts that happen around or adjacent to those events.

At my.journalstar.com, every person has a personal blog, photo gallery, video gallery, and a profile. You can be as public or private as you want to in what you share. You can add other people to your friends list, as you would on sites like Myspace or Facebook. Click here for the full FAQ on how to manage your profile and online posts.

In addition to your individual space on my.journalstar.com, you also have the option to join different groups within the community. Groups can be anything from a parenting discussion to a forum for disc golf players, a neighborhood watch association, or a way for local musicians to keep in touch with each other. If you’re interested in hosting an existing group with us, just let us know – it’s free and we’re happy to help.

Can I promote my Business on my.journalstar.com?
Yes! Businesses can participate in this local community with a profile of their own. All basic business listings are free, and they’re managed by the my.journalstar.com staff. To really take advantage of the my.journalstar.com network, businesses can purchase an enhanced profile for a small monthly fee. This allows businesses to stay in touch with their most loyal customers, offer coupons, showcase products and announce special events. And since we’re connected to the well-established journalstar.com network, these profiles just might help in your search engine optimization efforts as well.  

Is there anything I can’t do?
You can post anything you’d like here, within reason. Check out terms of service for the full rundown of do’s and don’ts , but it basically boils down to common sense and common courtesy. If you wouldn’t say it in public, don’t post it in public.

Quick Start - my.journalstar.com Community Member

Click here for your quick start guide on how to register, set up your profile and start connecting with other my.journalstar.com members.

Business Owners Center

Click here for a tutorial on how to set up your enhanced business profile page including best practices and insight into how my.journalstar.com Marketplace can help you grow you business.

Extensive HOW TO Tutorial

For a more in-depth tutorial on such topics as: video, photo & blog management, what is a bulletin vs a message, and how to manage friends. Click here and find all the answers you are looking for.

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(10) Comments
Posted by: charger on September 4, 2009 12:02PM CST
how can i get my old login name back?

Posted by: 4EverRed on November 2, 2009 5:04PM CST
I am trying to use an animated gif file for an avatar. When I upload it to my profile page it is animated, but when I post to a blog, it does not appear animated. Can you tell me if I am doing anything wrong? I see a lot of other avatars that are working just fine. Thanks

Posted by: Skree N Ame on December 19, 2009 2:48PM CST
How do I administer/moderate a Group I started?

Posted by: KristinOs on March 20, 2010 11:22PM CST
I want to change my profile name but when I save changes to profile, I get a message that says: email already exists...or something like that.

Posted by: WCG on April 6, 2010 10:03AM CST
Why can't I see my own profile? Whenever I click on "View Profile," I get a 404 Server Error (this has happened for months - probably from the start). But I can see everyone else's profile, no problem.

Note that it would be nice if you had an email address for such tech support questions.

Posted by: soybean on November 10, 2010 4:58PM CST
test

Posted by: Suh-per Husker on November 15, 2010 8:07PM CST
I have been on the LJS site for some time now as a reader. I relocated my family to Missouri approximately 10 years ago and this has become by avenue for my Big Red fix. I have always read the Life in the Red blogs and have always wanted to chime in. I have finally got this far, and when I tried to comment on a blog, it tells me that I must be a friend first. I have requested some friends from the list, is this how I will get access to the blogs?

Posted by: AllThings10 on July 20, 2011 12:47PM CST
test....

Posted by: Bill75 on November 25, 2011 7:06PM CST
What is my username? I cant login to the journalstar app to be able to leave comments. Need help!

Posted by: Spooky01 on March 16, 2012 10:01AM CST
How do I unfriend someone. I just signed up and have a friend that I didn't ask for and want to delete it or unfriend.

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